What if I need urgent mental health support?
Our service is not for crisis or emergency situations. If you need immediate support, please contact Lifeline on 13 11 14, call 000, or visit your nearest emergency department.
Frequently asked questions
We're Here to Answer Your Questions
What happens during the initial consultation?
Our secure consultations allow you to speak with an AHPRA-registered healthcare professional from the comfort of your own home. During the call, you’ll discuss your health concerns, medical history, and wellness goals. The doctor or nurse will then provide personalised advice and discuss potential care options.
How long does a typical consultation last?
Initial consultations are usually about 20-30 minutes in which we discuss your health and wellness needs.
What if I need urgent mental health support?
Our service is not for crisis or emergency situations. If you need immediate support, please contact Lifeline on 13 11 14, call 000, or visit your nearest emergency department.
Got more questions?
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Knowledge, Support, and Compassionate Care
We are ready to guide you through informed choices, providing the support you deserve on your wellness journey.